C-IQ’s regular contact with a range of people within our department, together with in-depth questioning and observation has ensured understanding of the culture and needs of individuals and the organisation as a whole.

We have made huge gains in cultural change and work place productivity which would not have been possible without the guidance and coaching from CIQ. CIQ has helped us to manage the change process in a coordinated and competent manner. This has helped to instill confidence about change for staff and management.

CIQ has assisted our regional office to have a coordinated approach to change management and the integration of two departments. The one on one coaching for managers together with group training programs has facilitated the development of skills and enhanced the capacity of the middle management team.

CIQ has assisted regional leadership to focus on organizational development during a time of significant change and facilitated the creation of a new culture.

Naomi has a highly professional approach to assisting staff in both group and individual situations. She is quick to follow up any queries and offers valuable support and information on career planning, understanding the culture of an organisation and improving effective teamwork through understanding preferred styles

Naomi’s skill, honesty, integrity and positive results. It takes an enormous amount for me to open up and share my work/career experiences if things are not working well in any area and I have felt complete trust in Naomi’s insight and expertise. Highly positive feedback from all levels of my unit Thank you.

CIQ is a great resource that is able to provide support and direction to a whole range of organizational, managerial and personnel issues both individually and across the whole office that can influence change and a new perspective.

Personally, I have really appreciated the personalised support I have been lucky enough to access with Naomi. I have worked with Naomi individually, as a pair and in small groups to work on career planning. This has been a unique opportunity for me, to work on issues relating to professional self- awareness, communication and career planning. I have recommended Naomi’s sessions to many of my colleagues. We have worked on our CAR statements and discussed dialogue styles with one another to build on our skills and knowledge. The ability to discuss my career development and the expertise Naomi has in career analysis and strategic planning has been invaluable. C-IQ has a great deal of experience and knowledge in this area. Have an external consultant has also provided an important level of objectivity. First class content and services, with very capable presentation.

Naomi provided a professional and personal service to both the management team and the retrenched employees.  The impact of the restructure and subsequent redundancies was lessened by the coaching and feedback that Naomi provided as part of the planning process.

The level of understanding around moving dates and time frames helped to ease the pressure I was under as the coordinator of the restructure.  Naomi made herself available for phone calls and meetings and was understanding of our changes in dates and times – often at short notice.

I would be more than happy to recommend the services of CIQ and in particular Naomi Lawrence.  The advice was spot on, the value was great and the support priceless.

Engaging the services of C-IQ was to assist the Gold Coast Water PA Team in career transition, self actualization and restructure support strategies.  To date this has been extremely beneficial to the participants both in a group session and individual consultations with Naomi.   Each participant is at a different level of acceptance and need within their respective careers and personnel lives. Drawing on the expertise of C-IQ has effectively opened communication channels and thought processes towards a clearer vision on how individual roles, responsibilities and actions/reactions contribute to the bigger picture.

Regards
Leeanne Bursle

I was particularly impressed with the ability of C-IQ to take the emotion out of the equation through their immediate interaction with the staff member following the redundancy notice. This greatly assisted the ability to restore a harmonious work place almost immediately.

Lynn-Maree Travers
GEO Property Group
General Manager – Property Investments

Having utilized your services to conduct exit interviews for our company we are happy to recommend your services. We believe that outsourcing responsibility for exit interviews and reporting not only saves our resources for focusing on our core business but has many benefits for our company including the following:

• Helps reduce staff turnover by providing accurate and objective information on why people are leaving
• Having a third party conduct these interviews provides constructive feedback and ensures honest responses which could not be achieved other than the neutrality provided by a third party
• The reporting you provide helps us recognize how our policies and management decisions impact on staff retention and enables us to make effective retention decisions
• Allows both parties a better understanding of each other by mediation and negotiation ensuring that staff leave on good terms with our organisation

Thank you for your assistance.

CIQ Career Intelligence on board with Gaby Cool.

Rapid growth of this refrigerated and frozen transport company has seen the team at Gaby Cool increase by 22% per annum.  Management has worked tireless to reduce staff turnover by 80% and to increase staff satisfaction and contentment.

With people being the heart of any business, Gaby Cool decided to continue to build on their human resources strength by working in conjunction with CIQ Career Intelligence.

CIQ Career Intelligence is best known for their involvement in productive, healthy workplaces and has been instrumental in Gaby Cool's reputation as an Employer of Choice.

Gaby Cool Management are involved in an ongoing mentoring program to ensure that existing and future relationships with employees remain strong, open and productive. Teamwork is vital for Gaby Cool Operations and has been instrumental in its success.

In terms of the management team, your organization has contributed to creating greater cohesion and alignment amongst the managers. My own unit (School Improvement) team members have benefited enormously from career management advice and developing a greater understanding of effective teamwork, valuing the unique contributions of all members.

Thanks for working with us

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